30-day returns
Unused items in original packaging may be returned within 30 days of delivery for a refund to the original payment method.
Cancellations
Orders can be cancelled free of charge before they ship. Email us with your order number as soon as possible.
Defective items
If an item arrives defective, we cover return shipping and offer a replacement or full refund.
How to return
- Email us with your order number and reason
- We'll reply with return instructions
- Refunds are issued within 5–10 business days after we receive the item
Non-returnable
Opened craft kits and personalized items, unless defective.
Questions? Contact ProsperPeak Group LLC, 401 W Dunn St, Monett, MO 65708, USA · infos@prosperpeakgroup.com · +1 405-486-0797