Frequently Asked Questions
What ages are your puppets for?
Each product lists a recommended age. Items with small parts are labeled with a choking hazard warning and are not for children under 3.
How much is shipping?
Standard US shipping is $6.95, and free on orders over $75.
Can I return an item?
Yes — unused items in original packaging can be returned within 30 days of delivery.
Do I need an account to order?
No. You can check out as a guest.
Do you sell to schools and libraries?
Yes. Contact us for help choosing classroom puppets and theatre sets.
How do I repair marionette strings?
Our replacement strings pack includes braided strings and rings. Contact us if you'd like guidance.